For business we would say this is currently the second most common way for your customers to contact you. However it is quickly becoming #1
More and more your customers are going to start emailing you before attempting to call you.
This is actually a great thing as it saves you and your customer time, as well as having a record to fall back on.
We have several options to get your companies e-mail to enterprise standards.
Are you ready to move past the free services and get the professional grade service your company needs?